R160.00 payment not captured

17 June I paid R300 towards my lay-bye, R160 was a cash payment and R140 was a debit payment. Only to realise that only the R140 debit payment was captured. Acoording to Vanessa, the senior store manager, Foschini does not have cameras by their paypoints as I was suggesting that because the cash payment doesn't appear anywhere. I paid the 160 again as I was told i would need to give the store some time to investigate the matter and I wanted to release my items. I am utterlydisappointed and disgusted by Foschini's treatment. To even think how loyal I've been to this storeand this is what they go and do? And to top it all the manager has a cheeck and tells me to lower my voice because i forgot, a mre 160 means absolutely nothing to her and her store. Wow! And I'm not sure what's going to be investigated because if I didn't get the R160 cash reciept, it means the payment was not captured and it won't anywhere on their systems.<br> <br>