Quick to harass, Slow to help

I'm really disappointed at the service I received from Foshini group. They were quick to increase my credit limit without my consent now I find myself in a situation where I would like to make an arrangement to pay back the outstanding amount and installment adjusted in order for me to meet payment. <br> <br> I sent Foshini an email and after nearly 3 weeks I still haven't received a response from the enquiry I sent emails to both customerservices@ [URL Removed] as well as payments@ [URL Removed] regarding this in the interim I was harassed by a call center agent who then called to advised that the outstanding amount had to be paid. Further to this I would like to pay up the account and close it as this is unacceptable & unfair treatment.