Quality of Good and no response from customer service.

On the 23rd of January 2018 I sent a complaint to your customer service department regarding clothes which I had bought for my daughter. Although I received an email with my reference number which is RM108928, I still have not had any one get back to me at all.

I find this really unacceptable especially considering the nature of my complaint that an effort would have been made to get back to me in a more prompt manner.

I am really disappointed in my experience, not only with the quality of good bought now, but also with the lack of customer service.

Pity I have to write something here to hopefully get a response.

Angelique