1 reviews | Active since Sept 2013
Product sold by Foschini only and bad experience
I bought Dr.brandt products on the 24 July 2015, when I went into the store to make my purchase I was going to buy Nutrogena products my every month products and dr.brandt consultant approached me to buy Dr.brandt products, she then assured me that they will help me with my pores and she showed me Dr.brandt no more pores products, the products where quite expensive and I was hesitant in buying them, but she convinced me that they will work for my skin and I should see the results in a month.<br> <br> A month passed, there were no results, instead my face was breaking and I had ****les all over my face and the ****les causes black marks on my face, I was forced to wear makeup every day, off which before I could just go a day without makeup, especially when going to work. <br> I went to Foschini The Glen to return the products as they are not working for me and because I was assured that the end results would be positive. The consultant for Dr.brandt was willing to assist as she knows what she promise the product would do for me, but the manager who would not give her full name (Tali I think she said her name is) and did not have a name badge worn was very rude and told me that the products have
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
