PJ
Peter James-Smith
1 reviews | Active since Oct 2013
15 Dec 2015, 08:52
Price crossed out . A Higher Price charged at Till
An interesting experience in Foschini's Bedford Centre. The prices on many of the garments had been deleted with a koki pen.<br> Why? Because they had put the price up so that they were not priced at all until the till scanned them...from R299 to R320.....you can read the old price through the ink. So, Foschini's are making a bigger profit out of clothes they were, presumably, making their standard percentage profit on anyway. Also is it legal not to have the correct price marked? It all seems a bit dubious to me.
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Foschini's replyOfficial
15 Dec 2015, 11:53Hello Peter JamesSmith,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply15 Dec 2015, 11:53
Official
Hello Peter JamesSmith,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.