Prescribed Debt Letter

Item: Foschini
Rating: 3
Author: Shane P

I have been trying to get in touch with Foschini with regards to an Foschini account opened years ago. I require my prescribed letter or written off debt for this account as this account was prescribed. I am requesting your soonest feedback regarding this matter the prescribed debt letter as I will have no choice than to lay a complaint at the National Credit Regulator as this is affecting my credit record.

Helpful (0)

Replies (4)

Foschini's replyOfficial

03 Oct 2018, 08:40

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two-five working days and your patience will be greatly appreciated.

TFG

Best regards,

Foschini's reply03 Oct 2018, 08:40

Official

Good day,

TFG

Best regards,

Shane P's updateReviewer Update

11 Oct 2018, 07:37

No reply in a week, please note I will be logging a case with NCR.

Shane P's update11 Oct 2018, 07:37

Reviewer Update

No reply in a week, please note I will be logging a case with NCR.

Shane P's updateReviewer Update

29 Oct 2018, 11:37

Still no reply

Shane P's update29 Oct 2018, 11:37

Reviewer Update

Still no reply

Foschini's replyOfficial

29 Oct 2018, 14:55

Hi Shane,

Please note we have escalated your query to relevant accounts department.

We apologies for the delay and will follow up with regards to your query.

Regards
TFG

Best regards,

Foschini's reply29 Oct 2018, 14:55

Official

Hi Shane,

Please note we have escalated your query to relevant accounts department.

We apologies for the delay and will follow up with regards to your query.

Regards
TFG

Best regards,