DM
Dudu M
1 reviews | Active since Mar 2021
29 Dec 2021, 11:07
Poor service provider
My mom bought a phone from middelburg foschini has never worked since it was bought due to an error of no signal. It has been taken in 3 tyms If I'm not mistaken. They saying they can't exchange it mtn has to be the ones to exchange. At what stage don't they see that the phone isn't functioning. They taking advantage of my mom being old.
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Foschini's replyOfficial
06 Jan 2022, 15:15Dear Dudu,
We'd like to express our apologies to your mother and yourself for the inconvenience incurred, as well as the negative experience you've had.
Please be assured that we value your feedback and take it very seriously. We have brought this to the urgent attention of our team, who will be in contact with you directly to provide assistance.
Kind regards,
The Foschini Team
We'd like to express our apologies to your mother and yourself for the inconvenience incurred, as well as the negative experience you've had.
Please be assured that we value your feedback and take it very seriously. We have brought this to the urgent attention of our team, who will be in contact with you directly to provide assistance.
Kind regards,
The Foschini Team
Foschini's reply06 Jan 2022, 15:15
Official
Dear Dudu,
We'd like to express our apologies to your mother and yourself for the inconvenience incurred, as well as the negative experience you've had.
Please be assured that we value your feedback and take it very seriously. We have brought this to the urgent attention of our team, who will be in contact with you directly to provide assistance.
Kind regards,
The Foschini Team
We'd like to express our apologies to your mother and yourself for the inconvenience incurred, as well as the negative experience you've had.
Please be assured that we value your feedback and take it very seriously. We have brought this to the urgent attention of our team, who will be in contact with you directly to provide assistance.
Kind regards,
The Foschini Team