POOR SERVICE FOSCHINE CAPE GATE CAPE TOWN

I am referring to Foschini, Cape Gate in Cape Town. I have informed the manager that I am unable to make account payments with my Nedbank Credit Card. One of the staff members at the front desk of the till though this was very funny - why I do not know. I requested for my account to be closed. However, was informed by the manager of Cape Gate that she will contact me back as there is a systems error. Whilst waiting for her they confirmed telephonically that they have updated the system- we then tried and again it shows DECLINED whilst have more than enough money in my bank account!!!! - this has been going on for months now - I am inconvenienced as I need to draw cash every time I need to pay my Foschini account as my Nedbank debit card does not work at your store. I was also informed that several customers complained about the same issue. FOSCHINI ARE YOU AWARE OF THIS???? In this day and age .... your system needs to be updated for a NEDBANK debit card????? PLEAES CANCEL MY ACCOUNT - THERE ARE A LOT OF OTHER CLOTHING COMPANIES. POOR DISGUSTING SERVICE!!!!!! 0/10!!!!!!!!!