NM
Nelly M
1 reviews | Active since May 2012
27 Jul 2015, 17:09
Poor Service Delivery
On the 8th July 2015 I requested a paid up letter confirming that I have paid my account in full and that the account be closed. To date I have not received any response regarding my request. I have tried several times to contact the customer care ***) of which I am placed on hold for over 10 mins. I am unsatisfied with this poor service.
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Foschini's replyOfficial
28 Jul 2015, 09:18Hello Nelly85,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply28 Jul 2015, 09:18
Official
Hello Nelly85,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.