DP
Dean P
1 reviews | Active since Jul 2014
05 Mar 2022, 16:48
Poor Service
I had an account with Markhams and it has been closed for along time, i accidentally made a payment of R700 on that account last year November at Foschini V & A waterfront, thinking they were merged with another store,,, i admit that it was my mistake, the person(Jodene) who helped me couldnt even tell me that the account was closed... I then reported it and they refuse to give my money back. Transaction number on the slip: PP*** T***
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Foschini's replyOfficial
07 Mar 2022, 14:19Dear Dean,
Thank you for taking the time to bring this to our attention. We would like to take this opportunity to express our apologies for the negative experience you've had and the way it has been managed.
Please be assured that we have brought this to the urgent attention of our team who will have it rectified shortly.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We would like to take this opportunity to express our apologies for the negative experience you've had and the way it has been managed.
Please be assured that we have brought this to the urgent attention of our team who will have it rectified shortly.
Kind regards,
The Foschini Team
Foschini's reply07 Mar 2022, 14:19
Official
Dear Dean,
Thank you for taking the time to bring this to our attention. We would like to take this opportunity to express our apologies for the negative experience you've had and the way it has been managed.
Please be assured that we have brought this to the urgent attention of our team who will have it rectified shortly.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We would like to take this opportunity to express our apologies for the negative experience you've had and the way it has been managed.
Please be assured that we have brought this to the urgent attention of our team who will have it rectified shortly.
Kind regards,
The Foschini Team