MV
Michelle V

1 reviews | Active since Dec 2015

15 Oct 2018, 15:02

Poor service and unfriendly staff

Poor service and unfriendly staff. The staff does not greet when I wanted to pay. She just said insert card and then I must pay. So unfriendly, no work ethic, clearly does not know how to work with customers. No one offered to help me to find a my size, but other black customers they assited. And one specific gross thing is the one women snotters. Why can't she just go blow her nose in the toilet. It is sick to make such noises infront of customers.

0
Replies (2)
Foschini
Foschini's reply17 Oct 2018, 15:31
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

MV
Michelle V's update18 Oct 2018, 18:47
Reviewer Update
No one made any effort to contact me.