Poor Service and poor attitude

I was sent a letter from Foschini head office inviting me to open an account which i could use at ant Foschini group stores. The next day i received a phone call to this same effect. I spent 10 minutes on this call answering questions etc and was eventually told that i have a R5500.00 limit and that all i needed to do was go to Markhams with my ID book and a salary slip and all was well. I went to cresta and told Nelly the story and gave her my ref number. First she was not over keen to help me and said i needed 3 months salary slips. I was NOT told this telephonically and the letter i received by mail also just says id and salary slip. Afer a few words she reluctantly phoned accounts dept who also refused to help accordding to her. I wasted my time and R10.00 on parking and i am not amused.Remember that TFG approached me and i didnt ask for this account. My ref number***. I nolonger have any desire to deal with a company like this and as far as im concerned they can keep their account. I DO however want to know who gave them all my contact details. I am really PEEVED off.