POOR SERVICE

cancelled my order saying they don't have stock, yet when you online it shows stock available, even when searching which stores have, again available, so how do you cancel and say you have searched all stores but du to high demand there is no stock, I called the store, guess what they were able to keep it aside, that order was paid using the TFG account card and the balance in cash, how do not call to find out where that cash amount must be credited to, how do you automatically add it on to the account. No customer service, no call to ask if there is an alternative or if they should place it on back order, just boom, order cancelled, and of yes you not getting your money back.. really TFG!!! utterly disgusting service.