1 reviews | Active since Jan 2017
POOR SERVICE
<p>At 10h45 I was a Foschini Walmer park in the makeup section with 2 items which I wanted to pay for. There was nobody at the till so I asked the one lady who was doing a customer's makeup who can help me. This lady did not afford me any alternative as to what to do, but merely stated that she is busy with the customer and there is nobody to help me. She did not once suggest in a polite way that maybe if I would not mind go and pay in the clothing department. I really think this is very poor behaviour on her part and she made me feel that she does not give a continental about me as a customer. She was just shrugging her shoulders at me.</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
