PN
Phumzile N
1 reviews | Active since Jun 2016
25 Jun 2016, 12:57
Poor service
<p><span style="color: #000000; font-family: sans-serif; font-size: medium;">I am writing to express my concerns about a recent extrem displeasure i experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Foschini store based in Mall of Africa which took place on June 1st, 2016 at approximately 16:30 p.m.</span></p>
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Replies (2)
Foschini's replyOfficial
28 Jun 2016, 07:02Good Day Phumzile
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply28 Jun 2016, 07:02
Official
Good Day Phumzile
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
PN
Phumzile N's updateReviewer Update
28 Jul 2016, 12:23Thank you so much for your response, Foschini Area Manager called and resolve this issue professionally and I am happy that I got my shoes. Thank you to hello Peter for doing a good job by making sure that we get good services as clients.
Regards Phumzile Nyathi
PN
Phumzile N's update28 Jul 2016, 12:23
Reviewer Update
Thank you so much for your response, Foschini Area Manager called and resolve this issue professionally and I am happy that I got my shoes. Thank you to hello Peter for doing a good job by making sure that we get good services as clients.
Regards Phumzile Nyathi