1 reviews | Active since Jul 2016
Poor Service
I went to your Boulders store today and I was told I do not have credit. When I asked why, the guy that was 'assisting' gave an 'I don't know' response. The last statement reflected a credit balance of over 6k (12 March 2018) and payment of R 1500 was made on the 28th of March 2018, please get someone to explain what happened to the credit.
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,