ZM
Zan M
1 reviews | Active since Nov 2012
27 Nov 2017, 14:42
POOR SERVICE
On the 3rd of October, I submitted a claim for insurance of a cellphone at Greenacres mall in Port Elizabeth, I never received any feedback regarding the progress on the claim or anything confirming that the claim has been received, am not sure why?
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Foschini's replyOfficial
27 Nov 2017, 15:12Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply27 Nov 2017, 15:12
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,