AK
Anna K

1 reviews | Active since Oct 2015

25 Oct 2015, 08:42

poor service

The staff is rude and unhelpful. I have send in a cell phone for repairs almost 3 weeks ago. They won't even phone to ask for how long it will be. You have to ask for someone to assist you even if you want to pay your account. There are four people working there on every given day and they stand around talking to each other and other people who isn't even customers.

0
Replies (1)
Foschini
Foschini's reply25 Oct 2015, 10:06
Official
Hello annakilian ,

Thank you for bringing this to our attention. We've passed your feedback on to the team who will be addressing this issue. We will be in touch with you to discuss the outcome of this situation.

Thanks,
The Foschini team

Best regards,