Poor response from TFG. Forensic Department
<p>********** Account Opened - Foschini<br />Acc Number: ********** ********** 88468</p> <p> </p> <p>I called TFG to notify them that an account has been opened *******ly and ********ly as soon as it reflected on Credit Report on</p> <p>(01-04-2017), A folow up was made on (13-04-2017) at 13:30 I was told that the account was blocked, in order to remove or close the account I need an affidavit and a copy of my proof of address and ID, after sending those details a purchase was made on the (15-04-2017). This is really poor service as I was informed that the account is frozen/blocked.</p> <p> </p> <p>If this matter is NOT resolved, I will instruct a attorney to act on my behalf as my Identity was ****** and used to make purchases and open a account with TFG.</p>
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG
Good day,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
TFG