MH
Monique H
1 reviews | Active since Aug 2011
18 Mar 2015, 14:55
Poor quality of clothing
i wrote a complaint on 10.02.2015 @ 9.55 about my torn jean, got a very nice response back to say it will be sorted out. A month and a half later no contact from them what so ever. Shows you how they value their customers...They dont!
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Replies (1)
Foschini's replyOfficial
19 Mar 2015, 11:22Hello Monique-H,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference number: RM 18132
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference number: RM 18132
Foschini's reply19 Mar 2015, 11:22
Official
Hello Monique-H,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference number: RM 18132
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologize for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Your Reference number: RM 18132