POOR ONLINE SERVICES & SERVICE IN GENERAL

Extremely unprofessional.

Disgusting service.

Excuse for an online system.

I have order a parcel -1 month later I have not received the parcel, they are unable to tell me where the parcel is, and they dont know how to process a refund.

A month ago they messed up other purchases as well. And the usual sorry for inconvenience. This is more than an inconvenience, I have spend more money on airtime than the items that never arrived. The never call back or respond to a basic request via email which results in FRUSTRATION.

Will no longer bother spending my money on a service provider who does not care. Approximately 14 calls later no assistance, absolutely pathetic.

If someone does not pay their account they are blacklisted right? How do I go about blacklisting you??? If I have to waste a nothing cent on airtime to call your excuse for a call center I will loose my mind!