<p>I have only been a Foschini account holder for about a year. I get frequent calls for a new magazine or insurance or life policies or similar products and multiple calls for the same products daily! It is so frustrating to repeatedly express that I am in no eay interested. I wish this much effort went into customer queries - such as why I never receive consistent and timeous email statements?? Rarely, when I receive a statement, I am always billed for interest but my account is 6 month interest free and is paid well in advance. I implore you - if you are going to have an e-magazine please learn to at least use the email function!! The idea of completely closing my account is so appealing but the idea of dealing with the completely *********** call centre is off-putting.</p>
Good Day Sharoma
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.
Thanks,
The Foschini team
Best regards,
Good Day Sharoma
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.
Thanks,
The Foschini team
Best regards,
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