TX
Thandeka X
1 reviews | Active since Jan 2016
19 Jun 2018, 18:48
Poor Customer Service
Customer service is very poor. I have been phoning and sending emails regarding an issue that I have. No one is replying. I wait 15minutes to speak to an agent, only to get told they will come back to me. A month later, still no response!
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Replies (1)
Foschini's replyOfficial
20 Jun 2018, 08:22Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply20 Jun 2018, 08:22
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,