POOR CUSTOMER SERVICE

<p>I received a catalogue from Foschini with perfumes special. I wanted to purchase one of them and proceed to the Pinetown store taking into consideration that the catolgue said subject to certain stores. It was there I received a response no we dont have it try our other Branch West Street. I then went to the Branch the West street Branch where i was advised no we do not have it. I then proceeded to call the customer service online purachsing and was advised that the stores can IBT it from another branch that does have it. I then called the West Street branch and spoke to un professional consultant who had no listening s****s. I then requested for the manager Lee-Anne and explained to her my request and how nobody tried to assist me. She said she will try and request it from the Gateway Branch. I did not receive a call from her, I had to call her. So i was totally forgotten. I tehn received a call from Estelle who advised me no gateway does not have the product I require. I then called the online services again and explained how pathetic the service is that I am receiveing. No where did anybody go the extra mile to try and assist me I am running around for something I want to purchase plus the expense of all the calls I am making. I am totally dissapointed in foschini as a whole. AND ON TOP OF IT ALL I WAS ADVISED TO ITB THE PERFUME FROM ANOTHER STORE THERE IS A COST AND I MUST PAY???????????????WHAT AFTER THE SERVICE I GOT????????????????? NOT SURE IF I CAN CONTINUE HAVING A ACCOUNT WITH SUCH *********** AND PATHETIC CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>