MT
Mandisa T
1 reviews | Active since Apr 2014
19 Apr 2015, 17:23
Poor attendance to Account query
Hi There, I haven't received any communication from Foschini since I published my complaint.<br> I actually feel that if I were a white customer with the exact communication... better attention would have been paid to this matter.<br> I still haven't received my money. <br> <br> I really am not happy with all this. I want my money and a written apology from Foschini.
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Foschini's replyOfficial
19 Apr 2015, 21:18Hello Mandisapt,
Thank you for bringing this to our attention. We try to offer all customers equal and great customer service and are disappointed that you had this communication experience. We will follow up with our Customer Services division on your account query for them to assist you asap.
Your patience and understanding is appreciated.
Kind Regards,
Foschini Customer Care
Thank you for bringing this to our attention. We try to offer all customers equal and great customer service and are disappointed that you had this communication experience. We will follow up with our Customer Services division on your account query for them to assist you asap.
Your patience and understanding is appreciated.
Kind Regards,
Foschini Customer Care
Best regards,
Foschini's reply19 Apr 2015, 21:18
Official
Hello Mandisapt,
Thank you for bringing this to our attention. We try to offer all customers equal and great customer service and are disappointed that you had this communication experience. We will follow up with our Customer Services division on your account query for them to assist you asap.
Your patience and understanding is appreciated.
Kind Regards,
Foschini Customer Care
Thank you for bringing this to our attention. We try to offer all customers equal and great customer service and are disappointed that you had this communication experience. We will follow up with our Customer Services division on your account query for them to assist you asap.
Your patience and understanding is appreciated.
Kind Regards,
Foschini Customer Care
Best regards,