Please send all your staff for some customer care training

I phoned the number for American Swiss which I got from their website. Rang so long the phone cut off. Phoned again. Indian guy answered with “hallo”. I asked is this American Swiss Wonderboom Junction. “No, its Foschini” cme the reply. I asked to be transferred to American Swiss. I held on so long the phone cut off again. Phone the exact same number - Phindi from American Swiss answers the phone. I enquire about earrings I saw on the website. Phindi not happy that I dont have the stock number, althoug I didnt see it on the website. Said she would phone me back. Dropped the phone without saying goodbuy. Shoh, what a bad experience with TFG at Wonderboom Junction!