BM
Bheki M

1 reviews | Active since Mar 2012

23 Oct 2015, 13:21

Please call us...

Logged a claim for my cellphone, 2nd time now that I receive this sms:<br> <br> \Dear Client. Additional information is required to process your claim for your mobile device. Kindly contact us on ***. TFG Cell phone Insurance..."<br> <br> How does a company request a client to call in for their claim when they have already logged a claim"

0
Replies (1)
Foschini
Foschini's reply23 Oct 2015, 13:29
Official
Hello Baba Thembelihle,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Best regards,