ED
ELVINE D
1 reviews | Active since Mar 2015
16 Mar 2015, 09:24
PLATINUM CLUB MEMBERS
THE CALL CENTRE CONTACTED ME TO APPLY FOR THE PLATINUM CLUB MEMBER MONTHLY BOOK, AND I WOULD BE 1 OF 12 PEOPLE WHO CAN WIN A BRAND NEW CAR, I STILL TOLD THE CONSULTANT I ONLY WANT TO APPLY IF IM ONE OF THE 12, IT SEEMS THE AGENT WAS MORE CONCERN OF MAKING COMMISSION, WHEN I SEND THIS COMPLAINT THROUGH TO FOSCHINI I REQUESTED A RECORDING OF THE CONVERSATION, i'M STILL WAITING. I'M STILL WAITING FOR THE CAR AS MONTHLY INSTALMENT GETS PAID EVERYMONTHY, AND YET FOR THE LAST 2 MONTHS I DIDN'T EVEN RECEIVE MY MONTHLY PLATINUM BOOKS.
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
17 Mar 2015, 07:49Hello ElvineD,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Your reference: RM 17950
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Your reference: RM 17950
Foschini's reply17 Mar 2015, 07:49
Official
Hello ElvineD,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Your reference: RM 17950
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Your reference: RM 17950