1 reviews | Active since May 2016

04 May 2016, 21:03

Phone insurance

Hi I bought a phone in 1 of the foschini group stores (American Swiss ) in 2012 I insured the phone. The phone was used by my wife who was then a girl friend. In 2014 the phone was stollen from a taxi while she was going to town. I reported the phone at the store and I was told to bring documents which I did. Up until todate I was never given any phone as a replacement but they're still deducting a monthly amount of R 40.

0
Replies (2)
Foschini
Foschini's reply05 May 2016, 12:05
Official

Good Day  Mbhala Wacks Raneki

Thank you for bringing this to our attention .Your query was escalated to the American Swiss Department for them  to  investigate the query and will contact you directly  with the outcome .

Your patience is greatly appreciated

TFG Team

Best regards,

's update29 Jul 2016, 10:11
Reviewer Update

To the REF Team 2 months ago you promised to look at my query but up to so far I haven't heard any thing from you