PS
Portia S

1 reviews | Active since Mar 2012

22 May 2015, 17:17

Payments not updated with the bureaus

Good day,<br> <br> i have an account with Foshini was went to arrears because i was out of work, as soon as i got a jod i started paying Foshini back at the cape town branch.<br> The outsanding balance now is R2622.55 as per Easten-berry Incoporated and i understand it was handed over howver since i make payments every month now, it should reflect updated and correct on my credit pofile, its still reflecting that im in arrears and i owe R4850 even though it should say otherwise.<br> I want to settle my account but i need it updated first and refelct properly with all the bureaus and show my monthly payments i have been making.

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Replies (1)
Foschini
Foschini's reply22 May 2015, 23:52
Official
Hello Noxolo11,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.

Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Best
The Foschini team