rR
ralph R
1 reviews | Active since Nov 2017
26 Nov 2017, 09:55
Payment issue
After four attempts to pay for a perfume I purchased online at a special price I have not been successful due to forchini s system failure. I now stand to lose the price. On calling the helpline I was advised I cannot go pay in a store nor can I give my card details to them to process the payment. No solution has been offered and my emails have been unsuccessfully answered.
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Foschini's replyOfficial
26 Nov 2017, 11:12Good Day Mr Remane
As per our telephonic conversation, kindly note that I have cancelled the first order (p***) and replaced it with order no: p***
The delivery address has been amended to your home address, which also saved you an additional R100.00 delivery fee.
Thank you for confirming the payment has been successful.
Regards
The Foschini Team
Best regards,
Foschini's reply26 Nov 2017, 11:12
Official
Good Day Mr Remane
As per our telephonic conversation, kindly note that I have cancelled the first order (p***) and replaced it with order no: p***
The delivery address has been amended to your home address, which also saved you an additional R100.00 delivery fee.
Thank you for confirming the payment has been successful.
Regards
The Foschini Team
Best regards,