Pathetic Staff

<p>I have been receiving 10 calls per day from call centre and colelctions department regarding my arrears account, i know my account is in arrears and there is nothing i can do as pay day is in a weeks time. </p> <p>The staff emplyed by TFG are *********** and rude to say the least and the more i tried explaining myself to the agent on the phone the more she spoke above me and raised her voice, I just put the phone down. </p> <p>I think its time you start training your staff to conduct themselves professionally over the phone and learn some basic english and learn how to approach clients especially when it comes to "Money Matters" as that (in the Economy we live in) is a sensitive subject to most. </p>