Pathetic service from TFG store 'adults'

Pathetic customer service. Please don't expect any flowery words in this complaint as your staff has taken it all from me. I went to foschini zevenwacht mall to pick up a online order. Got at the store and I counted about 6 to 7 staff in shop. At the line there were 3 people ahead of me and 1 cashier/consultant/ sales person or whatever you call them at the desk. This lady was struggling to assist a customer before me with some sort of discount that didn't want to go through. Now I can understand that the line is short and not really needed for all to jump at my or other customers attention BUT it is customary to communicate with the customer. If you going to take longer than expected with a customer, open your **** mouth and atleast apologize to the other customers waiting but clearly this is too hard for your staff. This lady was struggling about near to 10minutes when she called another staff to help her.. it has been 15 minutes and 3 staff members now helping this one staff whose still struggling with the discount and not one of them apologized for inconvenience or mentioned a word to us standing in the line...it's like they expect us to bear with their stupidity and incompetence. While standing and waiting the other staff were in their own world doing their own thing in the floor while would look us dead in the eye and not give a ****. It literally took me sighing out loudly to evens get a glimpse of their attention but as you know a person who isn't that intellect or mostly revolt to stupidity or ego, did not see my sigh as a 'this cusotmer is waiting long and no one attended or mentioned anything to them yet' instead I got grims from them almost like I need to shut the **** up and just wait. After my failed sigh attempt, This one eldish blonde haired staff lady who has more make-up on her face than what your store stocks, comes BEHIND ME, not infront but behind me and asked if I want to make a payment, with me not knowing she's talking to me and wanting to turn around to her, I just hear her making a mxm sounds and walking away. Now that is complete utter disgusted behaviour from your staff and I was well within my right as a customer to get a fire hose and wash all that 6 month make-up off her face so that she can see she isn't talking to one of her friends. All your staff within that store are *********** and illiterate to be working their and seeing that you are one of the top stores in the country, it's mind blogging how you manage to recruit such people having no respect for the people making sure they still get a income. You are also one of thee most expensive stores currently and where we are currently in this world, you should train your staff to be more greatful that people still choose you and are willing to pay more at your store than what they'll pay at a other store. I'm not expecting to be treated as a VIP when walking in your shop but I am a customer and should be treated as one. If you have an issue or struggling with something, communicate with the other customers so they are aware. This was the last time I'll walk in that store and currently regretting opening this account so you can be **** sure that who ever ask me about use, will get a negative review. I'm not expecting any form of apology as it's just words under the bridge and your apology won'tfix their behaviour, I expect you to train your staff up more better or evens a better idea, fire all those people who think they the **** simply cause they work at Foschini. There are people who will gladly accept the job who currently don't have one and will probably bring you in a way better turn around than what you getting currently. I say this cause while standing in the line,one of the customers behind me actually got tired and walked out your store. Your store can't be reaching for gold status when you recruit people that does not even understand the word status. Also learn your staff to not come with *****y attitudes to work. if you have problems that does not involve the customer, leave your **** at the door and pick it up again when you done working as I did not come for your stupid childish behaviour and if you want to act on the above then please go ahead as I will then also go ahead and take this further. I have done absolutely nothing besides supporting your stores and keeping my account more than up to date for me to get this behaviour and attitude.