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Saneh N

1 reviews | Active since Aug 2018

19 Aug 2018, 19:56

Pathetic service at Foschini umlazi Mnyandu branch

Today i walked into Foschini at Umnyandu mall in Umlazi in the attempt of paying my account, there were 2 sales assistance who just looked at me as i was waiting in the empty line, the store was empty and none of them bothered to help. I finally asked for help at the till and they just looked at me stating they were both not on the till duty fed up i eventually walked out and they just watched, such pathetic service and to think i was there to pay

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Replies (1)
Foschini
Foschini's reply21 Aug 2018, 14:14
Official

Good day.

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG