UC
Unsatisfied C
1 reviews | Active since Jan 2012
16 Feb 2015, 10:33
Pathetic Service at Foschini
I am utterly disgusted with the customer service offered at Foschini. I was in the queue waiting to make a purchase, there was one cashier assisting customers while two other staff members stood at the till giggling and making jokes. When asked why they are not assisting the customers as the queue was growing, one of the ladies stated that she is busy approving vouchers.<br> Is this what staff at Foschini get paid for, giggling and making jokes?<br>
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Foschini's replyOfficial
16 Feb 2015, 10:56Hello unsatisfiedClien,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Foschini's reply16 Feb 2015, 10:56
Official
Hello unsatisfiedClien,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant