LA
Lillian A

1 reviews | Active since Jan 2016

18 Apr 2018, 15:34

Pathetic Service and brand

I paid the minimum installment of R450 on 09 April 2018 and now it hasn't even come off from my balance plus they charged my for sending me emails R22. I paid the minimum installment but my account is still overdue now. Why do I have to pay for emails and sms they send me? I will take this further if it's not removed.

0
Replies (3)
Foschini
Foschini's reply18 Apr 2018, 15:42
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

LA
Lillian A's update02 May 2018, 10:34
Reviewer Update
Still waiting for feedback !!!!!
LA
Lillian A's update07 May 2018, 14:54
Reviewer Update
Waiting for feedback???