Pathetic Service

Good Day Im currently extremely irritated in the manner my query is being being handled. Last year i made a payment arrangement on my account which i have honoured. The problem is that i had paid it into the incorrect account so the account was handed to Pienaar Sithole. I spoke to a Linda by the name of Linda and explained my error to her,sent her all the proof of payments since July 2020.She followed up with foschini and they confirmed receipt of the payments and advised that payments will be allocated to my account. To date this has not been done and its affecting my account negatively not forgetting all the interest added to my account.I am receiving numerous calls and messages from Pienaar Sithole requesting me to pay but not one person is able to resolve the problem with my unallocated payments. I wish to settle the account but cannot do so as the balance is incorrect and also i dont think its fair that i have to pay the interest due to foschini staff not doing their work. It seems nobody is even interested in solving the matter.Urgent attention is needed now please. My Details Miss S Solomons (Davids Married) ID: ***

Please contact me on *** *** Thank You