Pathetic service

So I went to Foschini Centurion on Wednesday last week 5 Feb 2020 to buy my own things. I then completed a form online for an account application. I got a call today from a lady at 10:43am on *** saying my application was approved and I must come in store with my ID to activate the account.

I went in store n I was assisted by Thabitha lady wit dreadlocks who said she can't even pick up my account on the system, she can only pick up the account Dat I app**** @ Donna in January.

She then called a lady by Ethel who apparently has been calling people n she refused that she's the 1 who called. They took out a file where there's my application and some wrote wit a pen at the back to say "Called".

The Tabitha lady then said she wants to start my application afresh? Like what the hell is that? Why r ur employees making m an idiot.

I came from far because I was called n only to be made a fool. Is that how u treat customers? What kind of nonsense service is that? Why do I receive a call if the account is not finalized and not even on the system? Who exactly is fooling who? What are you trying to do Foschini?

That was the last time I go 2 Foschini Centurion! That's pathetic service! I totally wouldn't advise any1 2 go there as u will be turned a fool!