Pathetic Service

<p>I bought perfume at the Foshini branch for my mother. I walked into the store, and described the perfume that i wa looking for. The lady took me to the perfume where i saw the perfume was sealed in a box. I requested them for a tester and they told me there is no tester available. I bought the perfume anyways. When i arrived home, my mother saw the perfume and opened the box. When she saw the bottle, she immediately said that it is not the right perfume. She didnt even smell it as she is allergic to most perfumes. I wanted to return this perfume but ther staff in the cosmetic department absolutely refused. I explained to them that the perfume was not opened, only the seal of the box was broken. I think this is absolutely pathetic as this is in the original packaging. I want to exchange this perfume. It was not my fault there was NO TESTER available. I already put a complaint in like this oce, nobody even bothered to call me back. This is the second complaint. The third complaint i will take to the CPA.. </p>