rM
rochelle M
1 reviews | Active since Feb 2016
24 Feb 2016, 13:46
pathetic service
I love focshini!!<br> but i hate Foschini Ermelo.<br> they have the most pathetic and slow staff that i have ever experienced!<br> if your system is off, let people in the queue(it wasn't even a long queue) know that the damn system is off.<br> there has been multiple people that complained about their service.<br> they need a wake up call.<br> they have so much staff but one person helping who takes 10 mins with one customer.
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Foschini's replyOfficial
24 Feb 2016, 16:11Hello _RochyBaby,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply24 Feb 2016, 16:11
Official
Hello _RochyBaby,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.