LM
Lerato M

1 reviews | Active since Apr 2014

10 May 2015, 13:33

Pathetic or Lack of service

I have never received thee most pathetic service from a clothing store that I consider to be my favorite. I was there just now to purchase shoes, i stood there for the longest of time s there as no one to help us get sizes. I am standing there & this dumb ***** walks out of no where & gives me a pathetic look so I assume she is going to help but no she is looking for her fellow colleague by the name of Thando, nevermind the fact that I need help. She side eyes me again & walks into the stalk where she could have got my shoes. To my amazement I ask the cashier if there will be anyone helping me & she calls for someone, that dumb tart by the name of Lerato calls for the person who is supposed to be there to help us, which means I would have to AGAIN!! This is by far thee most pathetic service I have ever received!!! As I storm out because I'm ****ed

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Replies (1)
Foschini
Foschini's reply11 May 2015, 11:18
Official
Hello Lerato_maape,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.