TK
T. K.

1 reviews | Active since Aug 2020

19 Aug 2020, 11:29

PATHETIC, NON EXISTENT CUSTOMER SERVICE AT FOSCHINI

This is the worst ever experience with such ***********, arrogant, ******** and just "a dont-care-attitude" that is not only sickening and annoying but it seems to be a deep rooted culture and habit where no one is held accountable as the supervisors also behave the same! I called and spoke to a supervisor at customer service by the name of Monniba or Monnibo or something like that who promised to get back to me yesterday after I explained to her how her subordinates (and gave her 4 names of these adminstrators) just didn't care to take ownership in resolving my issue. But well, she also didn't give a damn and didn't have the courtesy even to call me or email with any response though she took all my contact info. This surely seems to be a deep rooted culture where customers are treated like beggers and 3rd rate citizens! PATHETIC, ********* AND UNPROFESSIONAL STAFF AT THEIR CUSTOMER SERVICE SECTION! I would actually give them a ZERO rating! Gatvol with their attitude and culture!!!!

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