LR
LIZETTE R

1 reviews | Active since Jul 2016

19 Apr 2018, 06:07

Pathetic - Foschini Retail Group Financial Services

The Foschini Retail Group Financial Service Paralegal have listed my on itc wrong for and American swiss account. I was sequestrated November 2010, all was done and my file is filed away at the sequestrators, but Foscini financial Paralegal listed me on 12 March 2018 with last payment 11 October 2017 on itc, that is wrong, these monies is written off under the sequestration 8 years ago November 2010, this was on itc at that time, now loaded again 12 March 2018 wrong, I have been sending all over the place at the Fochini Financial department for an week and all the persons I have been talking to admitted is was done incorrectly. This is very wrong, sequestrations stay on itc for 5 years, after 8 years they go on itc and load wrong information and I sit with this big delemma, service is pathetic for their wrong doing I battle to sort this out so that they can correct their mistake. This is unacceptable for a big Retailer todo these kind of mistakes and one just cannot sort this out. It is pathetic

0
Replies (3)
Foschini
Foschini's reply19 Apr 2018, 08:36
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG

LR
LIZETTE R's update19 Apr 2018, 12:02
Reviewer Update
I got eventally good assistance at this stage awaiting feefback
LR
LIZETTE R's update20 Feb 2019, 12:14
Reviewer Update
The Foschini Retail Group Financial Service Paralegal still up to today, the 20th February 2019 did not clear my name, this is still showing on my ITC report bad bad pathetic service