Pathetic Customer Service at FOSCHINI BALLITO

Foschini Ballito has been the worst experience I’ve experienced with the franchise.

We were appalled at the cashier experience at the store.

The cashier staff working on the 14th of September, during the shift that included our atrocious experience at approximately 14:45, were extremely unfriendly, uninformative, bitter, rude, unprofessional.

We were shunted around between cashier stations on opposite sides of the store, and this added a huge delay where there was no need for such.

There was absolutely no effort in making it a good customer experience. We were in a massive hurry to cash up and leave to a meeting , and upon telling the cashiers this, this slowed their efforts even more.

They look like they didn’t give a continental about what we felt and no attempt was made to speed up the process.

I do not recommend shopping at this store , with the current training of the employees, I’m sure any interaction with them would leave a bitter taste.

The employees of Foschini Ballito need to learn customer service , but instead they’ve been taught customer disservice. I will not be returning to the franchise, and will gladly take my business where as a customer I am valued for my decision to purchase in a store.