1 reviews | Active since May 2016

04 Aug 2018, 22:57

Pathetic customer service

Foschini has been advertising Urban Decay products on their website which ive been trying to purchase for the past 3days with my store card for a wedding taking place this week and it does not go through!!! Went to Mall of Africa store and was told to go to Sandton, only to be told the Sandton store does not stock Urban Decay products,its just the Urban Decay flagship store!

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Replies (1)
Foschini
Foschini's reply05 Aug 2018, 08:10
Official

Good Day Shaista

Thank you for bringing this to our attention. We take this sort of thing very seriously. We’ve passed your feedback on to the team who will be addressing this issue, and who will be in touch with you to discuss the outcome of this situation.

Thanks,

The Foschini team

Best regards,