1 reviews | Active since Sept 2013
Pathetic Customer Service
After 53 years of my life I decided to open an account with Foshini. I did this online and with a sales consultant who did a in depth financial analysis. I then received an SMS congratulating me and requesting that I go in to a store with my ID to collect my card. I went to the Foschini store in Cavindish Square - Claremont on 3/11/2015 at about 17h35. Two ladies by the name of Alive and Abbey was on 2 different phones for over 20 minutes trying to get hold of the new account division. At about 18h20 I left the store disgusted at the pathetic service. I will never ever set foot into a Foschini store for the rest of my life and I do NOT want to open the account, I rather take my business elsewhere. It seems like Foschini is not interested in new customers.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.