nU
nikita U

1 reviews | Active since May 2013

08 Aug 2015, 09:21

Pathetic credit increase

4 or 5 years back i opened a foschini account with R1190 as credit. I selected that they should n0t automatically increase my credit because i was still a student then with a monthly income of R1000. <br> Last week i app**** for a credit limit increase (after many failed attempts of applying via the stores) and Tfg sent me an sms the same day to confirm that they've received my applicati0n and granted me a credit increase.<br> <br> The problem is: they granted me an increase of R476!!!! <br> My income now is thousands more than it was when i was a student. An i've been a loyal customer all these years. I'll be closing this account soon!! Its pathetic!

0
Replies (1)
Foschini
Foschini's reply08 Aug 2015, 17:54
Official
Hello nikiu,

Hello Nikita

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department, who will contact you directly with the outcome. Kindly note that this may take up to two working days, and your patience and understanding will be greatly appreciated.

Best
The Foschini team

Best regards,