KS
Kryshka S

1 reviews | Active since Jun 2013

29 Apr 2015, 15:26

Pathetic attitude by call centre staff

I was called by foshini from a number that doesnt exist when I call back ***) demanding I pay my mothers account today or tomorrow. I ask why is she calling me when I normally pay on the 2nd or 3rd via the online portal.. she said I was only asking and cut the call. <br> This is ********!!! and still they charge me like R13 or something for the call... ***????<br> I expect a ****ing apology for this pathetic call that ruined my day and on top of that, they asked for my mother and I asked how can I help.. NO verification, NOTHING!!! The main reason why I never shop or will support this ****** group!!!

0
Replies (1)
Foschini
Foschini's reply29 Apr 2015, 15:42
Official
Hello KsPhotography,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.