HE
Hashiem E
1 reviews | Active since Oct 2019
10 Nov 2021, 10:01
Pathetic
This group has the worst customer service.Nobody has the correct numbers for the various departments .Also the call centre staff has the worst attitudes
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
10 Nov 2021, 10:21Dear Hashiem,
It concerns us to receive this negative review. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. We would appreciate the opportunity to learn from your experience and take action to improve.
We have escalated this matter with our team and would like to get in touch with you directly to discuss this further and extend our apologies.
Kind regards,
The Foschini Team
It concerns us to receive this negative review. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. We would appreciate the opportunity to learn from your experience and take action to improve.
We have escalated this matter with our team and would like to get in touch with you directly to discuss this further and extend our apologies.
Kind regards,
The Foschini Team
Foschini's reply10 Nov 2021, 10:21
Official
Dear Hashiem,
It concerns us to receive this negative review. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. We would appreciate the opportunity to learn from your experience and take action to improve.
We have escalated this matter with our team and would like to get in touch with you directly to discuss this further and extend our apologies.
Kind regards,
The Foschini Team
It concerns us to receive this negative review. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. We would appreciate the opportunity to learn from your experience and take action to improve.
We have escalated this matter with our team and would like to get in touch with you directly to discuss this further and extend our apologies.
Kind regards,
The Foschini Team