MM
Masesi M

1 reviews | Active since Jun 2017

27 Dec 2017, 08:51

partnership with Foschini very bad 1

Imagine yourself without a phone.How many thing will be on hold until you have a phone.I took contract with one2one i cancelled it guess what even now im waiting for my number to be reactivated.since Thursday I called Im still waiting for 24 to 48 hours.I called again there is no record that I called now they will sent request to mtn another 24 to 48 hours.Please remove my number ********** 153 from the list to be contacted for other offers.I have foschini account and thats all I need.If it was not this one2one thing my phone will be working by now.I regret taking this contract.

0
Replies (3)
Foschini
Foschini's reply29 Dec 2017, 09:23
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Foschini
Foschini's reply29 Dec 2017, 09:26
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.

Your patience and understanding is appreciated.

TFG

MM
Masesi M's update01 Jan 2018, 15:27
Reviewer Update
STILL NO HELP...MY SIM IS NOT RICARD WENT TO 2 FOSCHINI STORES,FOURWAYS AND NORTHGATE EVERYONE SAY IT IS NOW RICARD IN FEW MINUTES IT WILL BE WORKING.............AGGGGG MAN I CURSE THE DAY I SAID YES TO THIS STUPID CONTRACT